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Make a new employee into a Cheerleader

Get off on the right foot with Momma and everyone will be happy. And especially you as you create “Employee Cheerleaders” who seldom quit! The post Make a new employee into a Cheerleader appeared first...

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Do the right thing! In life and on the job.

What is the best way to "differentiate" yourself from your competition? Steve Toburen says displaying (and feeling) old-fashioned "care and concern" for your clients... The post Do the right thing! In...

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Why you should ban the phrase “No problem”!

When your customer says "thank you" how do you reply? Steve reminds us to "keep it positive" while reminding your client about reviewing you online. The post Why you should ban the phrase “No problem”!...

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Rewarding your real estate agent Referral “Hubs”

Why not REWARD your loyal customers and MOTIVATE them to refer your services? (Remember that if you don't create Cheerleaders with Value Added Service NO ONE will refer you!) The post Rewarding your...

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I think I need a partner …

All of us need a shoulder to cry on. Steve explains that while a partner may help you now it will be some very expensive emotional support down the road ... The post I think I need a partner … appeared...

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A “Disloyal” Cheerleader?

Value Added Service can greatly increase your repeat business but it doesn't guarantee it. How can you increase your chances? The post A “Disloyal” Cheerleader? appeared first on Strategies for Success...

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What is “great customer service”?

Everyone talks about it- but what exactly does "great customer service" consist of? After 40 years in the industry Steve shares his take on the question ... The post What is “great customer service”?...

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Sick and Tired of PRICE, PRICE, PRICE in Milwaukee

How to help Commercial sales perspectives focus on something other than the price. The post Sick and Tired of PRICE, PRICE, PRICE in Milwaukee appeared first on Strategies for Success - (SFS).

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How can I reach out to my “straying” carpet cleaning clients?

A Wisconsin carpet cleaner has been looking for an "excuse" to call his tardy booking customers. Steve shares a great way to reach out to your clients and at the same time create a positive Moment of...

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Better than a business card?

It is essential to keep your business contact info in front of your customers. Here is one simple, inexpensive "in-the-home reminder" that really works. The post Better than a business card? appeared...

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